Delivery Terms

• JM Floral Creation offers free delivery islandwide. However, surcharges may be applied during festive seasons and for seasonal products.

• For areas with restricted access or heightened security, please obtain clearance from the respective security office. Kindly send all relevant documents to enquiry@jm.com.sg with your order number, 48 hours in advance of the delivery.

• We endeavor to deliver between 10:00am to 7:00pm. However, during festive periods such as Chinese New Year, Valentine’s Day, Mother’s Day and Christmas, we reserve the right to extend our delivery window to 11:00pm so as to ensure all orders are delivered.

• In the event when the recipient is not on-site to receive the product and cannot be contacted via mobile, our customer service will inform the buyer. The buyer may choose to leave the item at the door, or pay an additional $15 for re-delivery at a later time or opt for self-collection.