Terms & Conditions


• The photos represent the thematic style of the floral arrangement.

• Flowers and plants are products of nature; hence, the sizes, shapes, colours and availability may vary.

• When certain floral products or vessels become unavailable, our designer may make appropriate substitutions of equal or higher value while maintaining the aesthetic style of the arrangement.

Order Cancellation

• Cancellation has to be made 48 hours in advance of the delivery date.

Office Operations

• JM Floral Creation endeavor to respond to all email enquiry within 2 working days.

Delivery Service

JM Floral Creation (www.jmfloral.sg) endeavours to deliver all orders at customers’ selected date and timeslot. However, there may be unforeseen circumstances where we are unable to deliver within the requested timeslot. Our customer service will be in touch to reschedule another delivery date to your convenience.

We will not be liable for any damages or inconvenience arising directly or indirectly from non-delivery or late delivery of orders including but not limited to:
- Incorrect delivery address and contact details specified in the order
- Recipient not at the address provided at the specified delivery date and timeslot
- Delivery was rejected at point of delivery

 Limitation of Liability

In the event of any mishap or unsatisfactory delivery of the purchased products, JM Floral Creation's liability shall be limited to the price paid by the customer. JM Floral Creation shall not be liable for all compensation including but not limited to direct, indirect, consequential and/or incidental loss of profits, contracts, and revenues.